Technical Training & Management Conference
February 26, 2019
Boxboro Regency Hotel and Conference Center
Boxboro, MA | 8:00 am - 3:00 pm​

ACA/NE conducted the Annual Technical Training  and Management Conference on February 26, 2019. 

The event was held at the Boxboro Regency Hotel and Conference Center in Boxboro, MA.

The agenda included workshops for technicians, owners, office and sales staff, and the opportunity for vendors to promote their products and services, and network with HVAC industry leaders.  The following sessions were offered.:
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​​Technician Training Sessions
✔ Mass Save 2019: MS Check Training and Integrated Controls
✔ Inspections Guide for Building Inspectors & HVAC Contractors
✔ Transforming Customer Complaints into Opportunities

​Management Sessions
✔ Allocating Overhead and the Power of Pricing
✔ How to Recruit & Retain Millennials for Your HVAC Company
✔ Refrigerant Regulations - Impact & Opportunities

Special Thanks to the ACA/NE Conference Sponsors

Special Thanks to the ACA/NE Conference Speakers

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Lauren Feinberg
Dale Carnegie
​Transforming Customer Complaints into Opportunities
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​John LaPlant
Service Roundtable
Allocating Overhead and the Power
​of Pricing​
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Patrick Franey​
Town of East Bridgewater
​​Inspections Guide for Building Inspectors & HVAC Contractors
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Ellie Marshall​
​Intrepid Business Advisors
​How to Recruit & Retain Millennials for Your HVAC Company
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​Douglas Hamilton
Central Cooling & Heating
​Inspections Guide for Building Inspectors & HVAC Contractors​
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Charles McCracken
CLEAResult
Transforming Customer Complaints into Opportunities
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​Mark Love
Chemours
Refrigerant Regulations - Impact & Opportunities

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Chris Morin, Mitsubishi Electric Cooling & Heating
​Inspections Guide for Building Inspectors & HVAC Contractors