Residential Furnace Heat Exchanger Inspection Training​

Thursday, September 25th*
Friday, September 26th
Boxboro Regency, Boxborough, MA
7:30 am - 4:00 pm **

*This class is for ACA/NE members only. If space remains available 10 days prior to the event, we will take non-members from the waitlist.
** Class will adjourn only after all questions are answered, usually between 2:00 pm and 4:00 pm.
About the Class
The objective of this seminar is to teach the most effective way to locate, identify, and prevent premature furnace failures in residential furnace heat exchangers. Over 60 furnaces and heat exchangers are used in this fully hands-on training course.
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​Each student will learn where defects commonly occur due to metal behavior tendencies in every furnace make and model. We cover histories of consistent defects and failures in various heat exchangers from over the past 50 years, as well as defects that occur in newer, high-efficiency furnaces. 
Furthermore, we instruct attendees to guide the customer through the inspection to validate their findings, eliminating customer uncertainty.
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Heat Exchanger Experts, Inc. will provide a copy of the fully updated training manual, a booklet with materials covered in class, and a certificate of completion wallet card to each attendee. 
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Class will adjourn only after all questions are answered, usually between 3:00-4:00. 
​​Course Benefits
  • Identify cracked heat exchangers quickly and efficiently, saving time and money;
  • Learn the process of walking through inspections with customers in order to prove findings;
  • Predetermine whether a heat exchanger will likely be defective simply by assessing the quality of the installation;
  • Build trust and confidence in the customer, eliminating guessing;
  • Learn to sell a new furnace using your findings from the inspection;
  • Identify wear patterns and areas prone to defects on all makes and models of furnaces;
  • Learn the 10 additional reasons a heat exchanger cracks, regardless of the furnace make or model;
  • Learn to increase sales, profits, and the safety of customers, immediately.
AGENDA
7:30 am - 8:00 am
  • Registration and Continental Breakfast
  • Students sign-in through QR code on their mobile devices and receive training material.

8:00 am - 8:30 am
  • Class begins
  • Introductions
  • Brief background on instructor

8:30 am - 11:30 am
  • Describe the different types of heat exchangers
  • Go over families of furnaces, similar chambers with the same characteristics
  • Begin with clamshell type, tubular type, serpentine, and drum type chambers
  • Red flags
  • Cycling the furnace
  • Indications that a problem exists
  • Hands-on instruction on inspecting each kind of furnace chamber, and the proper procedures to follow, where to look, and where the furnace fails first.
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11:30 - 12:30 pm
Lunch

12:30 pm - 3:00 pm *
  • Continue hands-on instruction on inspecting each kind of furnace chamber, and the proper procedures to follow, where to look, and where the furnace fails first.
  • Air flow, venting, carbon monoxide
  • Absolute proof of your diagnosis
  • Questions and answers


* Class will adjourn only after all questions are answered, usually between 2:00 pm -4:00 pm.

This is a typical class schedule, but the time can vary and is dependent on class size of the class and the detail & amount of questions asked by students.




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Fees -​ Full payment is required.
Members:
$1,800 per person
​Non-Members:       
​$2,100 per person

Sending more than three people to attend the class? Signing up for membership will save you money on this class and other events throughout the year!
ACA/NE Membership Testimonial
"My membership in ACA/NE has been an invaluable part of my professional life by connecting me with other HVAC professionals in the industry, as well as keeping me informed of major legislative and regulatory issues. ACA/NE resources have helped me do my job even better!”
John Sinclaire | Sinclaire Enterprise's, Inc.