EVENTS

 


September 21, 2017

Heat Exchange Class

Holiday Inn, Mansfield, MA 

In this hands-on day-long training, with as many as 50 different field-tested heat exchangers, technicians will be guided through most inspections that are encountered out in the field.

Technicians will be guided through inspections using dependable, practical techniques that were developed over a 40-year span of furnace installations. During the class, attendees will discover how to inspect heat exchangers thoroughly and efficiently, and will become confident that they are doing the best job possible for customers.

Click here to register online.

Click here to download an invitation and registration form.


October 24, 2017

Customer Connection Secrets Seminar and Lunch

Presented by: Bob Viering - Service Roundtable

Hilton Garden Inn, Waltham, MA | 11:30 am - 2:00 pm 

Click here to register online.

Click here to download an invitation and registration form.

Past Events


May 10, 2017 

Service Roundtable Success Day Boston
Boston Marriott Newton
2345 Commonwealth Ave. 
Newton, MA 02459
8:30 am - 3:30 pm

April 26, 2017 

Career Fair 
Best Western Royal Plaza Hotel
Marlborough, MA
9:00 am - 3:00 pm

Click here to view the Career Fair Photos


February 28, 2017

HVAC Technical and Sales Training Conference
Sheraton Tara Hotel, Framingam, MA
8:00 am - 3:00 pm

Click here to view the conference photos


December 6, 2016

Dinner and ACA/NE Business Meeting
Marlborough Country Club, Marlborugh, MA
5:00 pm - 8:00 pm 

Marketing To Women Presentation 
Presented by: 
Robin Jones, Service Roundtable

She holds the key to everything and anyone who passes beyond the threshold...and is the key decision maker in service purchases, but do you know how to talk to her or even where to find her? At the ACA/NE December 6th dinner the attendees learned what she hears, where she hears it and the three key things you should know about her to get her attention.

Click here to view photos.


October 18, 2016

Lunch, Afternoon Seminar and ACA/NE Business Meeting
The International, Bolton, MA

Part One:  Service Roundtable Kick Off
Speaker:  Matt Michel, Service Roundtable

Part Two: Relentless Recruiting:
Speaker: David Heimer, Service Roundtable

During the ACA/NE October 18 meeting, attendees learned more about the benefits they now have as associated members of the Service Roundtable.  They also earned how to build a recruiting pipeline, attract qualified employees, and keep them for years.


October 21, 2016

1-Day Service Technician Selling Skills Seminar   
Presented by:  
Charlie Greer's HVAC Profit Boosters, Inc. 
Mitsubishi Electric Cooling & Heating
Southborough, MA
8:00 am - 5:00 pm

This course taught advanced sales techniques specifically for HVAC service technicians. 

September 20, 2016 

Heater Exchange Class
Holiday Inn, Mansfield, MA 

In this hands-on day-long training, with as many as 50 different field-tested heat exchangers, technicians were guided through most inspections that are encountered out in the field.

Technicians were guided through inspections using dependable, practical techniques that were developed over a 40-year span of furnace installations. During the class attendees discovered how to inspect heat exchangers thoroughly and efficiently and gained confidence that they are doing the best job possible for customers. 


September 9, 2016


ACA/NE Golf Tournament
Stow Acres, Stow, MA

Click here to view the Golf Tournament photos.

 

Tournament Results


First Place:

Josh Alward. Ductworks

Chris Witi, FW Webb

Joe Fernandez, FW Webb

Carl Nestman, York

 

Second Place:

Dick Mohre, Carl F. Riedell & Son

Dan Carroll, S.G. Torrice Co.

Peeter Johanson, S.G. Torrice Co.

Bobby Neilan, Tech Mechanical

 

Third Place:

Ed Bouchard, Victory HVAC

John Duncan, Victory HVAC

Don Fleck, Victory HVAC

Jason Marino, Victory HVAC

 

Contest Results


Closest  to Pin #16:

Eric Parker, S.G. Torrice Co.

 

Closest to the Line #12:

Dan Silvia, Andy Rodenhiser Plumbing Heating

 

Longest Drive Men #18:

Dan Carroll, S.G. Torrice Co.

 

Longest Drive Women #18:

Casey Gesell, Dr. Energy Saver, Inc.

 

                        Special thanks to ACA/NE Golf Tournament Sponsors


April 14, 2016

 

ACA/NE Dinner Meeting
Plainridge Park Casino| Plainville,  MA 
5:00 pm - 8:00 pm

Click here to view the event photos.

Sponsors

          

 

How to Sell When Green Doesn't Mean Go

During the ACA/NE April 14th Dinner Meeting attendees learned how to present and sell residential energy efficiency.  Craig Foley was the keynote speaker. Craig is a leading New England realtor who’s found success in selling high-efficiency homes while balancing the needs and budgets of his buyers.

The Green. Sustainable. High Performance.

While these terms convey a value understood by builders and HVAC contractors, it’s no secret that most struggle to get these messages to resonate with homeowners. Even with all the attention high-efficiency homes have received, few are willing to opt for performance if it means an increase in cost.  During this presentation Craig Foley talked about high performance messages consumers are responding to.

The dinner was held at the Plainridge Park Casino in Plainville, MA. The new venue gave ACA/NE members the chance to experience the state’s first casino, try their luck at the slots and interact with colleagues. 


    

February 23, 2016

Technical Training Conference
Sheraton Tara Hotel | Framingham, MA | 8:00 am - 6:30 pm

This conference included workshops for technicians, office and sales staff, a Sales Marketing Seminar for owners and operators, and the chance for vendors to promote their products and services and network with industry leaders.

Technical Training

This was a great opportunity for technicians to receive refresher training and get ready for the spring and summer busy season.  

The Mass Save Heating & Cooling classes inluded:

  • QIV/AC Check Refresher Class  (2 classes)
  • QIV/AC Check Online Air Flow Training Video      
  • MSHP Best Practices for Installation and Charge Verification
  • Duct Leakage Testing and Proper Sizing

Management Sales Seminar

What’s Hot...and What’s Not:  10 Best Practices of Multi-Million Dollar HVAC Sales Professionals 

HVAC sales training guru Tom Piscitelli has coached over 10,000 HVAC owners, comfort advisors and selling technicians on the most effective in-home sales practices.

His training philosophy is best described as “soft sell with high skill” where the long-term customer relationship is most important. His workshop included detailed discussion on these points:

  • Setting the Sales Appointment
  • Lead Tracking and Follow Up Management
  • TRUST® In-Home Sales Process
  • How to Manage the Comfort Advisor
  • Customer Engagement Skills
  • Looking at the House as a System
  • Identifying Problems as Opportunities
  • Creating BEST BETTER GOOD Choices
  • Using Financing to Make the Sale
  • Closing Techniques
  • Objection Handling Follow Up to Make the Sale
  • Creating Clients for Life

Legislative Upate

The Air Conditioning Association of New England (ACA/NE) has retained the services of Delaney & Associates, Inc. to work to kill or amend H.167, An act relative to refrigeration technicians.  If passed H.167 would require that HVAC contractors obtain a refrigeration license.  

The Legislative Update provided members with information about this bill could impact their HVAC business. 


Click here to see the conference sponsors

Click here to see the conference photos.


Agenda

8:00 am - 10:30 am  Registration and Exhibitor Set up
8:30 am - 10:30 am  Technical Training Seminars
10:30 am - 10:45 am  Refreshment Break / Exhibitor Visits
10:45 am - 12:45 pm  Technical Training Seminars
12:45 pm - 1:30 pm  Lunch/Exhibitor Visits
1:30 pm - 3:30 pm  Technical Training Seminar
1:30 pm - 4:30 pm
 Sales and Marketing Management Seminar
4:30 pm - 5:30 pm  Legislative Update | H167 - Refrigeration Licenses
5:30 pm - 6:30 pm  Networking Reception