ABOUT

The Air Conditioning Association of New England (ACA/NE) represents HVAC/R contractors in the six New England States.

ACA/NE is a non-profit trade association for heating, ventilating, air conditioning and refrigeration contractors. ACA/NE represents and serves companies that design, install, service and repair air conditioning, heating, refrigeration, air purification, ventilating systems, plumbing, piping, sheet metal and energy management systems of all sizes and complexities. In addition, membership includes manufacturers of equipment, wholesalers and distributors of equipment, vocational and technical schools, and others with an interest in the HVAC/R industry.

ACA|NE is dedicated to “raising the bar” for contractor excellence.  ACA|NE offers educational opportunities through quarterly dinner meetings, seminars for business owners and managers, and training for technicians as well as a professional association group 401k membership plan. 

We are also strongly committed to monitoring legislative and regulatory issues and influencing public policy decisions in the best interests of the HVAC industry.

In addition, membership in ACA|NE is a useful marketing tool, distinguishing your company as one committed to the highest standards. Plus, ACA|NE is the association that offers the networking opportunities you need to speak to, learn from, and build contacts with others who make up your industry.

Membership in ACA|NE is open to all companies who agree to observe our code of ethics. We are a diverse and open organization for contractors and run by contractors. We give you a forum to learn and discuss industry issues with your colleagues.

ACA/NE Code of Contractor Ethics

Members of the ACA/NE agree to abide by and conform to the following code of professional conduct:

  • Instill the highest respect for the heating, ventilating, air conditioning and refrigeration (HVACR) contracting profession within their communities.
  • Maintain strict compliance with all laws, regulations and ordinances pertaining to the HVACR industry and business operations prescribed by federal, state, county and municipal governments.
  • Design, install, service and repair heating, ventilation, air conditioning and refrigeration systems in accordance with accepted industry standards.
  • Develop and maintain an understanding of proper equipment selection to assure customers of safe, dependable and comfortable performance.
  • Ensure that quality, honesty, integrity and good faith are hallmarks of contractors’ business practices, including individual contractor sales, advertising, installations and service of HVACR systems.
  • Maintain a clean, safe, respectable and well-identified place of business commensurate with the high standards of the profession.
  • Increase the safety and efficiency of the HVACR contracting industry by participating in the education and training programs of Air Conditioning Association of New England (ACA/NE).
  • Develop the highest quality standards of customer service and nurture long-term relationships with customers.
  • Encourage and support business development in which skilled and professional HVACR contractors are empowered to provide high-level services to consumers and end-users.
  • Refrain from engaging in any activity defined as cross-subsidization.